Video Library

A collection of short video tutorials for all of Knock's key functions and reporting

41 articles in this collection
Written by Kris Humphries and Lauren Neal

Welcome to Knock!

Join Kris and Lauren for a quick intro into your new favorite leasing tool, Knock!

Written by Lauren Neal
Updated over a week ago

How To Guides

Creating a Guestcard

Written by Kris Humphries
Updated over a week ago

Knock's Scheduling Tool (Website Embedded Bot)

Getting to Know Your New Self Scheduling Tool!

Written by Kris Humphries
Updated over a week ago

Closing a Lead in Knock

Closing a lead by updating their status in the prospect card.

Written by Kris Humphries
Updated over a week ago

Guestcard Details & Features

Written by Kris Humphries
Updated over a week ago

Sending Quotes and Listing Links

Written by Kris Humphries
Updated over a week ago

Pro Tips!

Knock and Yardi Integration Tips and Tricks!

Written by Lauren Neal
Updated over a week ago

How to Switch Accounts

Switch users to fully customize Knock!

Written by Lauren Neal
Updated over a week ago

Quick Replies

Make emailing easier by building out custom quick replies.

Written by Lauren Neal
Updated over a week ago

Your New ToDo Page

Understand how to conquer your ToDo page when you first go live!

Written by Lauren Neal
Updated over a week ago

Tricks for your Engagement Score

Watch this quick video for insider tips for your Engagement score.

Written by Lauren Neal
Updated over a week ago

Phone Leads!

Don't let phone leads get backed up with this quick pro tip!

Written by Lauren Neal
Updated over a week ago

Remarketing to Old Leads

Learn how to strategically remarket to your lost leads here.

Written by Lauren Neal
Updated over a week ago

Remarking Unread Messages

Written by Lauren Neal
Updated over a week ago

Message Notifications

Learn how to master your notifications in 30 seconds!

Written by Lauren Neal
Updated over a week ago

Knock U (Knock 101, 102)

Intro to Knock

Written by Lauren Neal
Updated over a week ago

ToDo Dashboard

Written by Lauren Neal
Updated over a week ago

Prospect Profile

Written by Lauren Neal
Updated over a week ago

Tours and Walk Ins

Written by Lauren Neal
Updated over a week ago

Email

Written by Lauren Neal
Updated over a week ago

Text Messages

Written by Lauren Neal
Updated over a week ago

Phone Calls

Written by Lauren Neal
Updated over a week ago

Prospects

Written by Lauren Neal
Updated over a week ago

Residents

Written by Lauren Neal
Updated over a week ago

Availability

Written by Lauren Neal
Updated over a week ago

Knock 102

Written by Lauren Neal
Updated over a week ago

Properties

Written by Lauren Neal
Updated over a week ago

Customize Your Account

Written by Lauren Neal
Updated over a week ago

Knock 101

Written by Lauren Neal
Updated over a week ago

Knock Analytics

Appointments Report

Written by Lauren Neal
Updated over a week ago

Knock Insights - Training Video

Written by Lauren Neal
Updated over a week ago

Engagement score mini

Written by Lauren Neal
Updated over a week ago

Boxscore Mini

Written by Lauren Neal
Updated over a week ago

Conversion Report

Written by Lauren Neal
Updated over a week ago

Response Time Report

Written by Lauren Neal
Updated over a week ago

Traffic Report

Written by Lauren Neal
Updated over a week ago

Loss Reason Report

Written by Lauren Neal
Updated over a week ago

Engagement Score

Written by Lauren Neal
Updated over a week ago

Boxscore Report

Written by Lauren Neal
Updated over a week ago

Calls/Call Log Reports

Written by Lauren Neal
Updated over a week ago

Ad Spend Report

Written by Lauren Neal
Updated over a week ago