Account Settings

Editing and managing all of your Knock account settings (office hours, scheduling preferences, password, etc.)

Clay Blackiston avatar Bianca Johnson avatar Kris Humphries avatar +1
17 articles in this collection
Written by Clay Blackiston, Bianca Johnson, Kris Humphries and 1 other

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Written by Lauren Neal
Updated this week

Doorway Settings and Your Website!

Customize your self scheduling doorway for an optimal prospect experience.
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Written by Lauren Neal
Updated this week

Customizing Knock Quoting

Make the most out of your Knock Unit Quoting!
Lauren Neal avatar
Written by Lauren Neal
Updated over a week ago

Updating Your Office Hours

Make sure your chat bot has the most update to date business hours!
Lauren Neal avatar
Written by Lauren Neal
Updated over a week ago

Build and Send Custom Reports

Use our save and send feature in Knock Analytics to build out your ideal reports and send it to anyone.
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Written by Lauren Neal
Updated over a week ago

Updating Your Signature and Response Templates

Customize signatures and control your auto-responses to prospects and residents
Kris Humphries avatar
Written by Kris Humphries
Updated over a week ago

Deleting a User Account

Quickly remove a user account and assign their prospects to another team member
Kris Humphries avatar
Written by Kris Humphries
Updated over a week ago

How to Add a Market Source and Tracking Information

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Written by Lauren Neal
Updated over a week ago

How to Add Users in Knock

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Written by Lauren Neal
Updated over a week ago

Creating Multi-Team Leasing Agent Accounts

Creating and assigning a new user to multiple leasing teams
Kris Humphries avatar
Written by Kris Humphries
Updated over a week ago

Adding Property Attributes

How to add property attributes to your communities in analytics (e.g. regional manager, housing type, lease-up status)
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Written by Clay Blackiston
Updated over a week ago

Knock Desktop Notifications on Google Chrome

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Written by Clay Blackiston
Updated over a week ago

How to Adjust Self Scheduled Tour Availability

Lauren Neal avatar
Written by Lauren Neal
Updated over a week ago

I forgot my Knock password

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Written by Clay Blackiston
Updated over a week ago

Prescreening Criteria

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Written by Clay Blackiston
Updated over a week ago

Scheduling preferences

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Written by Clay Blackiston
Updated over a week ago

My Notifications Won't Save

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Written by Bianca Johnson
Updated over a week ago