Emailing your individual prospects or residents can be done directly through Knock, keeping a clear record of your conversations.

To contact a prospect or resident through Knock via email:

  1. Open their prospect guestcard or their resident guestcard
  2. Click on the Email tab at the bottom of the guestcard:

Note: If the email button is greyed out, this means they do not have a valid email address

3. In the message box, create your message
4. You can change the individual subject line by clicking on the icon next to New Email Subject.
Note: If you change the subject line, this will create an entirely new email thread to the prospect

Looking to get in touch with more than one prospect at once? Send a mass email instead!

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