Emailing your individual prospects or residents can be done directly through Knock, keeping a clear record of your conversations.
To contact a prospect or resident through Knock via email:
- Open their prospect guestcard or their resident guestcard
- Click on the Email tab at the bottom of the guestcard:
Note: If the email button is greyed out, this means they do not have a valid email address
3. In the message box, create your message
4. You can change the individual subject line by clicking on the icon next to New Email Subject.
Note: If you change the subject line, this will create an entirely new email thread to the prospect
Looking to get in touch with more than one prospect at once? Send a mass email instead!